Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Local Orders: 2–7 business days

• International Orders: 7–21 business days

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or courier delays.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

We may also offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, unexpected delays can occasionally occur. If your package has not arrived within the estimated delivery timeframe, please contact us, and we will do our best to assist you.

Customs, Duties, and Taxes

International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authorities. These charges are the responsibility of the customer.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your package. Include your order number and photos of the damaged item(s), and we will work to resolve the issue promptly.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us through our store's Contact Us page or customer support email.